Orders can be cancelled free of charge before they are dispatched. To cancel, email support@mintova.in with your order number.
We accept returns for damaged or defective products within 7 days of delivery. Items must be unused and in original packaging.
Approved refunds are processed to the original payment method within 5–7 business days. Razorpay payments are reversed via the same channel.
Opened sleeves, used playmats and discounted clearance items are non-returnable unless defective on arrival.
Email support@mintova.in with your order ID, reason for return and clear photos of the product. Our team will guide you through the next steps.